By Michael Oleaga / m.oleaga@latinospost.com (staff@latinospost.com) | First Posted: Mar 02, 2013 06:42 PM EST

Microsoft has issued a statement on the live titles issues affecting Windows Phone 7.8 smartphones.

As Latinos Post reported, battery and data drainage issues were reported which the pinned live tiles caused.

Heathcliff74 of WP7RootTools highlighted the situation when he wrote he did not use his phone much during a particular day after updating to Windows Phone 7.8.

"Another thing I had noticed right after the update to WP 7.8 was that one of the pinned live tiles was empty," Heathclif74 wrote. "I did not really pay further attention to it and I assumed the app would be updated soon enough if this was a real problem. But now I realized, that live-tiles needed to be updated and not much else is using data at that moment."

Microsoft has since commented on the matter in their Windows Phone Development Forums.

Mark Chamberlain Sr., Microsoft Developer Support's Escalation Engineer wrote, "Searching around the web, the issue of live tiles not updating has been corrected sometimes by blocking all the background tasks in Settings->applications->background tasks and setting the checkbox for those apps that you wish to restart the next time you start the app."

He added another solution is to reset the phone, although this is more for a last resort.

After further investigation, Chamberlain noted there are two issues at hand:

1. Live tile causing continuous web requests (and side effects such as battery drain)

2. Live tile failing to update.

According to the escalation engineer, the fixes "will be considered" for inclusion in a future update.

The last info Chamberlain posted was on Feb. 28, stating there are no new details to the issues but will post updates when available.

Related Articles:

Nokia Lumia Update: Windows Phone 7.8 Live Tiles Issues Identified, Include Battery, Data Drains

For the comparison of the Lumia 920 vs. iPhone 5, click here.

For the Lumia 920 vs. Lumia 620, click here.

For the iPhone 5 vs. Lumia 620, click here.

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